Terms & Conditions

Last Updated: 29/07/2026

These Terms & Conditions (“Terms”) govern your use of the website operated by EXCITIVE Marketing Ltd, a company incorporated under the laws of the Republic of Cyprus (“we”, “us”, “our”), and the purchase of any products or services offered through our website.

By accessing this website or purchasing any of our products or services, you agree to be bound by these Terms.

1. Company Information

Company Name: EXCITIVE Marketing Ltd
Registered Address: Xeropotamou 56, Levanda Complex, No. 15, 5295 Paralimni, Famagusta, Cyprus
Company Registration Number: HE 433486
VAT Number: CY10433486W
Email: hello@ourcyprusjourneys.com

2. Scope

These Terms apply to:

  • use of our website;
  • purchases of digital products;
  • purchases of our Cyprus itinerary planning services;
  • bookings for photography services;
  • any other services offered through this website unless separate written terms apply.

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts.

By placing an order, you confirm that all information provided is accurate.

4. Orders & Payment

All prices are displayed in the currency stated on the website.

Payment must be received before any product or service is delivered unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order where fraud, pricing errors, or other exceptional circumstances occur.

5. Digital Products

This section applies to downloadable products, including but not limited to:

  • Travel guides;
  • Custom GPT’s
  • Google Maps;
  • Itineraries sold as digital downloads;
  • Templates;
  • Checklists;
  • PDFs;
  • Other digital content.

Licence

Upon purchase, you receive a personal, non-exclusive, non-transferable licence to use the product.

You may not:

  • resell the product;
  • share download links;
  • upload the files to other websites;
  • distribute copies;
  • modify and sell the content as your own.

All intellectual property remains our property.

Delivery

Digital products are delivered electronically immediately or shortly after payment.

It is your responsibility to provide a valid email address and ensure that downloads are saved.

Refunds

Because digital products are supplied immediately after purchase, purchases are generally non-refundable once access has been granted, except where required by applicable law.

For customers within the European Union, you expressly consent to immediate delivery of digital content and acknowledge that your statutory right of withdrawal may be lost once delivery begins.

6. Cyprus Itinerary Planning Service

Personalised Itinerary

After booking, you will receive a link to a travel questionnaire requesting information about your travel dates, interests, preferred pace, budget, accommodation preferences and any other details relevant to your trip.

Once we have received your completed questionnaire, we will prepare your personalised itinerary from scratch and aim to deliver the first draft within 7 working days.

Your purchase includes one round of revisions, allowing you to request reasonable changes to your itinerary. After receiving your revision requests, we will make the agreed amendments and aim to deliver the final itinerary as a PDF within 7 working days.

Any additional revisions, significant changes to the original brief, or requests made after the included revision round may be subject to an additional fee.

Itinerary Review

Our itinerary review service is designed for travellers who have already planned their own trip and would like expert feedback before making their bookings.

Following your booking, you will receive a link to a short questionnaire together with instructions on how to submit your itinerary.

We will review your proposed itinerary and provide written recommendations based on factors such as travel times, pacing, route efficiency, unnecessary backtracking, missed opportunities and our local knowledge of Cyprus.

We aim to deliver your written feedback within 7 working days after receiving all required information.

CONSULTATION CALLS

Our consultation calls provide personalised travel advice and guidance based on your individual travel plans and our first-hand knowledge of Cyprus.

Consultation calls are available in the duration specified at the time of booking and are conducted online via the platform communicated in your booking confirmation.

It is your responsibility to attend the consultation at the scheduled time and to ensure you have a stable internet connection and any necessary equipment.

Where appropriate, we may ask you to complete a short questionnaire or provide details about your travel plans before the consultation to help us prepare and make the most of your session.

Recommendations provided during the consultation are based on the information available at the time and are intended for general travel planning purposes only. While we make every effort to provide accurate and up-to-date advice, we cannot guarantee the availability of accommodation, attractions, restaurants, tours, transport services, prices, opening hours or other third-party services.

Customer Responsibilities

You are responsible for providing accurate and complete information when completing our questionnaire.

Delivery timeframes begin only once we have received all information reasonably required to perform the service. Delays in providing this information may delay delivery of your itinerary or review.

Scope of Service

Our itineraries are personalised travel recommendations based on our experience and the information available at the time they are prepared.

Unless expressly stated otherwise, our services do not include:

  • booking flights, accommodation, rental cars, tours or other travel services;
  • making reservations on your behalf;
  • arranging transportation;
  • obtaining visas or travel documentation;
  • providing legal, immigration, medical, financial or insurance advice.

Where appropriate, we may include links to third-party booking websites or recommend accommodation, restaurants, tours and attractions for your convenience. Any booking made through these providers forms a separate contract between you and the respective provider.

Travel Conditions & Third-Party Providers

While every itinerary is prepared with care, travel conditions may change after your itinerary has been delivered.

We cannot guarantee the continued availability of accommodation, attractions, restaurants, tours, transport services, opening hours, prices, road conditions, weather conditions or public access.

Changes made by hotels, airlines, tour operators, restaurants, attractions, government authorities or other third parties are outside our control and do not entitle you to refunds, complimentary revisions or compensation.

You remain responsible for verifying all bookings, opening hours, pricing, entry requirements and travel information before and during your trip.

Additional Support

If you require further assistance after receiving your final itinerary or itinerary review, including additional questions or travel advice beyond the included revision round, you may book a separate consultation service, subject to availability and our current pricing.

Intellectual Property

Your personalised itinerary and itinerary review are created specifically for you and are supplied for your own personal, non-commercial use.

All itineraries, reviews, maps, recommendations, written content, layouts and other materials remain our intellectual property and are protected by copyright.

You may not reproduce, distribute, publish, resell, share or commercially exploit any part of the delivered materials without our prior written consent.

Limitation of Liability

Our recommendations are based on our personal experience and the information available at the time of preparation. Although we make every reasonable effort to provide accurate and helpful recommendations, we do not guarantee that every recommendation will meet your personal preferences or expectations.

To the fullest extent permitted by law, we shall not be liable for any losses, costs, inconvenience or damages arising from changes made by third-party providers, inaccurate information supplied by the client, travel delays, cancellations, weather conditions, road closures, government restrictions or any other circumstances beyond our reasonable control.

Our total liability relating to the itinerary planning or itinerary review service shall not exceed the amount paid for the relevant service.

7. Photography Services

Photography sessions are subject to availability and are confirmed once full payment or any required booking fee has been received.

Transport

Unless otherwise agreed, transportation to and between photo shoot locations is not included. Clients are responsible for arranging their own transport and arriving at the agreed meeting location.

Rescheduling & Cancellation

You may reschedule your session free of charge by notifying us at least 3 days before your scheduled photo shoot, subject to availability.

If you cancel your booking more than 48 hours before your scheduled photo shoot, we will refund any payments received, excluding the non-refundable €50 booking fee. Cancellations made less than 48 hours before the scheduled session are non-refundable.

Arrival

Clients are responsible for arriving on time at the agreed meeting location. Any delay caused by the client will be deducted from the booked session time.

If a client arrives more than 30 minutes late without prior agreement, we reserve the right to treat the booking as a no-show and end the session without a refund.

Weather & Location Conditions

Outdoor photography is influenced by factors beyond our control, including weather, lighting, crowds, seasonal conditions and access restrictions.

By proceeding with the session, you acknowledge that these factors may affect the final photographs. Reasonable adjustments to locations, timing or the creative approach may be made where necessary and do not constitute grounds for refunds or complimentary reshoots.

Image Delivery

Your edited photographs will normally be delivered through a private online gallery within 2–3 weeks after your session.

Delivery times are estimates and may occasionally vary during busy periods.

Raw (unedited) image files are not included unless explicitly agreed in writing.

Copyright & Personal Use

We retain full copyright ownership of all photographs and visual content created during the session.

Clients receive a non-exclusive, non-transferable licence to use the delivered images for personal, non-commercial purposes only.

Any commercial use, advertising, resale, publication or other business use requires our prior written consent and may be subject to an additional licensing fee.

Portfolio Use

Unless you notify us in writing before your session, you agree that we may use selected photographs for our portfolio, website, social media channels and other promotional materials.

Dress Rental

Where dress rental is included or offered, clients are responsible for selecting an appropriate size. As sizing varies between manufacturers and individual body shapes, we cannot guarantee a perfect fit.

Normal signs of wear, differences in fit or personal preferences regarding appearance do not constitute grounds for refunds or reshoots. Clients are responsible for taking reasonable care of rented dresses during the session and may be held liable for damage resulting from misuse, negligence or loss.

Liability

We are not responsible for delays or interruptions caused by circumstances beyond our reasonable control, including adverse weather, illness, equipment failure, force majeure or government restrictions.

If we are unable to perform the session due to unforeseen circumstances, we may offer a replacement photographer, reschedule the session or provide an appropriate refund at our discretion.

Our total liability shall never exceed the amount paid for the booked photography service.

Photography is an artistic service. Variations in editing style, lighting, composition and artistic interpretation do not constitute defects or grounds for refunds once the final images have been delivered.

8. Cancellations & Refunds

Digital Products

Please refer to Section 5 (Digital Products).

Itinerary Planning

If work has not yet commenced, you may cancel your booking for a refund, less any non-refundable payment processing fees.

Once we have started preparing your personalised itinerary or itinerary review, or once any draft, review, final itinerary or other digital deliverable has been provided, the service is considered to have commenced and refunds are generally not available.

CONSULTATION CALLS

You may reschedule your consultation free of charge by notifying us at least 48 hours before your scheduled consultation, subject to availability.

If you cancel your consultation at least 48 hours before the scheduled start time, we will refund your payment, less any non-refundable payment processing fees.

Cancellations made less than 48 hours before the scheduled consultation, failure to attend, or arriving more than 15 minutes late without prior agreement may be treated as a no-show, and no refund will be provided.

Photography Services

You may reschedule your photography session free of charge by notifying us at least 3 days before your scheduled session, subject to availability.

If you cancel your booking more than 48 hours before your scheduled photo shoot, we will refund any payments received, excluding the non-refundable €50 booking fee. Cancellations made less than 48 hours before the scheduled session are non-refundable.

If you fail to attend your scheduled session without prior notice or arrive more than 30 minutes late without prior agreement, we reserve the right to treat the booking as a no-show. In such cases, no refund will be provided.

9. Intellectual Property

Unless otherwise stated, all content on this website, including text, photographs, videos, graphics, logos, branding, downloadable files and digital products, is owned by us and protected by copyright and other intellectual property laws.

No content may be reproduced, copied or commercially used without our prior written permission.

10. User Conduct

You agree not to:

  • use the website unlawfully;
  • attempt to gain unauthorised access;
  • interfere with website security;
  • upload malicious software;
  • misuse any content or services.

11. Third-Party Services

Our website may contain links to third-party websites, booking platforms or affiliate partners.

We are not responsible for their content, services or privacy practices.

Any purchases made through third-party providers are governed by their own terms and conditions.

12. Limitation of Liability

To the maximum extent permitted under applicable law, we shall not be liable for:

  • indirect or consequential losses;
  • loss of profits;
  • travel disruptions;
  • cancellations by third parties;
  • weather conditions;
  • government restrictions;
  • actions of hotels, airlines or tour operators;
  • decisions made based on our travel recommendations.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

13. Privacy

Our collection and processing of personal information is governed by our Privacy Policy.

14. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this website with a revised “Last Updated” date.

15. Governing Law

These Terms are governed by the laws of the Republic of Cyprus.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

16. Contact

If you have any questions regarding these Terms, please contact:

Email: hello@ourcyprusjourneys.com